Privacy Policy

1. Interpretation and Definitions

Interpretation

The words with capitalized initial letters have specific meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service.

Company (referred to as “the Company”, “we”, “us” or “our”) refers to Planet of IPTV.

Cookies are small files placed on your device by a website, containing details of your browsing history and other information.

Device means any device that can access the Service, such as a computer, smartphone, tablet, smart TV, or streaming device.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Planet of IPTV streaming service and website.

Service Provider means any third-party company or individual who processes data on our behalf to facilitate the Service.

Usage Data refers to data collected automatically through use of the Service, such as IP addresses, device information, and viewing patterns.

Website refers to Planet of IPTV, accessible from planetofiptv.store.

You means the individual accessing or using the Service.

2. Information We Collect

Personal Data

When you use our Service, we may collect the following personally identifiable information:

• Email address
• Name (first and last name)
• Phone number or messaging app contact (WhatsApp, Telegram)
• Payment information (processed through secure third-party payment processors)
• Device information (for service activation and compatibility)
• MAC address or device ID (for IPTV service activation)
• Subscription details and preferences

Usage Data

We automatically collect certain information when you use our Service:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our Service
• Streaming activity and preferences
• Device identifiers
• Connection quality and technical diagnostics

Payment Information

We process payments through secure third-party providers including:

• Cryptocurrency payment processors
• Credit card payment gateways
• PayPal

Important: We do not store your full credit card details or cryptocurrency wallet private keys. Payment information is handled securely by our trusted payment processors in compliance with industry standards.

3. How We Use Your Information

We use your Personal Data for the following purposes:

To Provide and Maintain Our Service:

• Account creation and management
• Service activation on your devices
• Processing subscriptions and payments
• Delivering streaming content

To Communicate With You:

• Responding to your inquiries via email, WhatsApp, or Telegram
• Sending service-related notifications
• Providing customer support
• Informing you about service updates or maintenance

To Improve Our Service:

• Analyzing usage patterns to enhance user experience
• Troubleshooting technical issues
• Developing new features and content

For Security and Fraud Prevention:

• Detecting and preventing unauthorized access
• Protecting against fraudulent transactions
• Ensuring service integrity and compliance

4. Data Sharing and Disclosure

We do not sell your Personal Data to third parties. However, we may share your information in the following circumstances:

With Service Providers: We work with trusted third-party companies to facilitate our Service:

• Payment processors (for secure transactions)
• Hosting providers (for service infrastructure)
• Analytics services (to improve user experience)
• Customer support tools

For Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, including:

• Compliance with legal obligations
• Protection of our rights and property
• Prevention of fraud or security issues
• Protection of user safety

With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use:

Essential Cookies (Session)

• Required for basic Service functionality
• Enable account authentication and security
• Cannot be disabled without affecting Service access

Functionality Cookies (Persistent)

• Remember your preferences and settings
• Provide personalized user experience
• Store language preferences and device settings

Analytics Cookies

• Help us understand how users interact with our Service
• Identify areas for improvement
• Track Service performance

You Can Control Cookies: Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, some parts of our Service may not function properly without cookies.

6. Data Retention

We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy:

• Active Accounts: Data is retained while your subscription is active
• Inactive Accounts: Data may be retained for a reasonable period after cancellation for legal and business purposes
• Payment Records: Retained as required for tax and accounting purposes
• Support Communications: Retained to improve customer service quality

You may request deletion of your data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through certified providers
• Regular security audits and updates
• Access controls and authentication measures
• Staff training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your Personal Data, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

Access: Request copies of your Personal Data Correction: Request correction of inaccurate or incomplete data Deletion: Request deletion of your Personal Data Restriction: Request restriction of processing your data Objection: Object to our processing of your Personal Data Data Portability: Request transfer of your data to another service Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us through the methods provided below.

9. International Data Transfers

Our Service is accessible globally. Your information may be transferred to and processed in countries different from your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Third-Party Services and Links

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

11. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children. If you believe a child has provided us with Personal Data, please contact us immediately, and we will take steps to remove such information.

12. IPTV Service Specific Information

Device Activation: We collect device identifiers (MAC addresses, device IDs) to activate and manage your IPTV subscription on authorized devices.

Streaming Data: We may collect information about your streaming activity to ensure service quality, prevent unauthorized access, and improve content delivery.

Multi-Device Use: If your subscription allows multiple devices, we track active connections to enforce subscription limits and prevent unauthorized sharing.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our Website
• Updating the “Last Updated” date
• Sending you an email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.